AiOneChat

WhatsApp automation & auto-replies

If this happens on WhatsApp, do that - automatically.

Set WhatsApp auto-replies without code: answer a keyword the moment it arrives, greet every new customer with a welcome message, catch everything else with a fallback, and let follow-ups send a template on the date you set.

No card2-min setupOfficial Meta API
Price enquiry1 trigger · 3 actions · 1 branchLive
Keyword “price”trigger · incoming messagematched
Send price listaction · template✓✓ sent
Did they reply?branch · within 10 minyes
Tag & notify#hot-lead
Wait 1hnot taken
1,284 runs todayrun #4821 in 1.4s
What you get

WhatsApp auto-replies that run while you sleep.

Keyword triggers

Reply when a message contains, equals or starts with a word - 'price', 'menu', 'timings'.

Welcome message

Greet a customer automatically the first time they message your number.

Fallback reply

When nothing else matches, a fallback goes out so no message sits unanswered.

Text, images or documents

A rule can reply with text, an image, a PDF or an approved template.

Follow-ups on a date

Put a follow-up on a lead with a template and a time, and it sends on its own.

Pair it with the AI chatbot

Use rules for the fixed answers and the AI chatbot for open questions about your business.

How it works

Automate WhatsApp replies in a few minutes.

One flow- built, tested and live in six steps
  1. 1

    Pick a trigger

    now
    Choose a triggerKeyword incomingTag addedCampaign clickkeyword · “price”

    A keyword (contains, exact or starts with), a welcome for first-time messages, or a fallback.

  2. 2

    Choose the reply

    now
    on trigger1Reply · price list2Tag · #pricing3Notify · #salesadd action

    Text, an image, a document or an approved template.

  3. 3

    Turn it on

    now
    Sandboxno test run yet> send “price”→ trigger matched→ template sentpassed · 0.4s

    Switch the rule on for your number, and off again any time without losing it.

  4. 4

    Add follow-ups

    now
    PausedLive

    On a lead, set a follow-up date and template - it sends automatically.

  5. 5

    Check the inbox

    now
    #48210.6s#48220.4s#48230.5sthis week

    Every automatic reply lands in the shared inbox, in the conversation it belongs to.

  6. 6

    Refine

    now
    Edit · live ruleno pending changes− wait 1h+ wait 30mv4 live · no deploy

    Spot a question that keeps coming up? Add a keyword rule or an FAQ for it.

FAQ

WhatsApp automation questions

How auto-replies, keywords and follow-ups work on the WhatsApp Business API.

In AiOneChat, add a keyword, welcome or fallback rule, choose the reply - text, image, document or template - and switch it on. It starts replying straight away.

No. Rules are set up from a form - pick the trigger, the words and the reply.

A rule sends the exact reply you wrote when its keyword matches. The AI chatbot writes a reply from your business details for questions you didn't script.

Yes. Put a follow-up on a lead with a template and a time, and it goes out on its own.

Keyword rules reply whenever a message arrives. The AI chatbot can be set to answer only during your business hours.

Yes, on the official Business API. Replies to a customer's message go inside the 24-hour window; anything you start yourself must be an approved template.

Still have a question? Our team replies on WhatsApp within the hour.Talk to the team
Built for WhatsApp teams

Your team does it 50 times a day. Automate it once.

Set up your first WhatsApp auto-reply in five minutes and let the repeat questions answer themselves.

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Free trial2-min setupNo card