AiOneChat

WhatsApp for home services

Every service request, answered on the spot.

A leaking tap wants an answer now, not a callback. AiOneChat answers charges and timings from your own rate card, notes the job for your dispatcher, confirms the visit, and follows up once the work is done - from your own WhatsApp number.

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Your numberPhotos & voice notes understoodMeta's rates
31°29°26°23°COOL
FXFixRight Home Servicesbusiness account
My AC isn’t cooling since morning. Can someone come today?11:05 AM
AI assistantSorry about that! An AC service visit is ₹499 plus parts. I’ve noted today, 4–6 PM - our team will confirm your technician.11:05 AM
DispatchConfirmed: Ravi will reach between 4 and 6 PM.11:20 AM
After the job · autoRavi has finished the job. How did it go?5:40 PMGreatCould be better
Key features

Eight circuits, all switched on.

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01AI service assistantServices, visit charges, areas and timings - answered from your own rate card, day and night.grounded AI · languages
02Instant service bookingThe problem, address and preferred slot noted as a request - photos and voice notes understood.lead capture · photo & voice
03Appointment schedulingYour dispatcher confirms the slot and the technician from the inbox; the AI never promises one.shared inbox · handover
04Service remindersVisit reminders the day before and AMC or service-due reminders months later, sent on their date.auto-send follow-ups
05Support automationKeyword replies for charges, warranty and timings; anything urgent handed to your team.keyword rules · handover
06Shared team inboxDispatch, supervisors and the front desk on one number, with roles and an audit trail.shared inbox · roles
07Promotional campaignsPre-summer AC servicing and monsoon pest-control offers to opted-in customers, by tag.segmented broadcasts
08Analytics dashboardDelivered, read and failed for every message - and how many chats the AI handled.reporting
Use cases

Every job in the house, one WhatsApp away.

With AiOneChat, home service businesses can instantly respond to enquiries, automate bookings, schedule appointments, send service reminders, and provide exceptional customer support - through WhatsApp automation and AI-powered conversations.

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JOB 01 / 08AC repair bookingAC not cooling? A service visit is ₹499 plus parts. I've noted today, 4–6 PM - our team will confirm your technician.grounded AI · lead capture
JOB 02 / 08Plumbing service requestsThanks for the photo of the leak under the basin. I've marked it urgent - a plumber will call you in a few minutes.photo understanding · handover
JOB 03 / 08Electrical service enquiriesYes, we install inverters and do full-house wiring checks. A wiring inspection is ₹799 - shall I note a visit?grounded AI
JOB 04 / 08Cleaning service schedulingDeep cleaning for a 2BHK is ₹3,499 and takes about 5 hours. I've noted Saturday morning; we'll confirm the team.lead capture · shared inbox
JOB 05 / 08Pest control appointmentsPest control is confirmed for Sunday, 10 AM - please empty the kitchen shelves. Here's the link for the ₹500 advance.template · payment link
JOB 06 / 08Appliance repair supportFor the washing machine's E21 error, send a photo of the display and I'll pass it to our technician.photo understanding · handover
JOB 07 / 08Maintenance remindersIt's been six months since your tank cleaning. Reply BOOK and we'll find you a slot this week.auto-send follow-ups
JOB 08 / 08Customer feedback collectionRavi has finished the job. How did it go? Tap Great or Could be better.template · quick replies
  1. 1AC repair booking
  2. 2Plumbing service requests
  3. 3Electrical service enquiries
  4. 4Cleaning service scheduling
  5. 5Pest control appointments
  6. 6Appliance repair support
  7. 7Maintenance reminders
  8. 8Customer feedback collection
Why AiOneChat

Plumbed in right, from day one.

1Official WhatsApp Cloud APIthrough a Meta Tech Provider - no gateway in between.
2Your own numberEmbedded Signup puts the WABA and your templates on your account.
3No promises it can't keepset firm quotes and arrival guarantees as forbidden topics; your team takes over on your words.
4A record you keeproles, permissions and an audit trail of who did what.
5Offers held to opt-incampaigns reach only customers who agreed, and a STOP reply opts them out.
6Meta's rates, no markupand replies inside the 24-hour window cost nothing.
FAQ

Questions service businesses ask us

Booking, photos and voice notes, quotes, payments, reminders, the team and cost.

To answer charges and timings from their own rate card, note job requests for the dispatcher, confirm visits and send AMC and service reminders that go out on their own.

Yes. Connect the number already on your WhatsApp Business app by scanning a QR code, or a new number that isn't on WhatsApp yet - either way it is your own number, not ours.

It collects the problem, address, photos and preferred time and logs them for your team. Confirming the slot and the technician stays with your dispatcher, because only your team knows who is free - AiOneChat is not a field-service scheduler.

Yes. The AI understands photos and transcribes voice notes - it can reply as a voice note too - so the job is scoped before anyone travels.

The AI can give the band from your rate card. A firm quote for a specific job should come from a person who has seen the photos - set firm quotes as a forbidden topic so the AI hands over rather than commit to a number.

Yes - the AI can generate a payment link using your own Razorpay account, so the money reaches you directly.

Yes. Put a follow-up on the customer's contact with your reminder template and a date, and it is sent automatically on that day. For everyone due this month, tag them and schedule a broadcast.

Yes. Every conversation lands in one shared inbox over a live connection. Teammates are invited with a role and per-area permissions, and the team page keeps an audit trail of who did what.

Only if you allow it. The AI has business-hours control, so it can stay silent outside your working hours or reply with your timings instead.

Meta's rate, with no markup from us. Replies inside the customer's 24-hour service window are free, visit confirmations and reminders are utility templates, and offers are charged at the marketing rate.

Still have a question? Our team replies on WhatsApp within the hour.Talk to the team
Ready for the next job

Book the next job while your team is on this one.

Connect your number and upload your rate card. The AI notes each request from the chat, your dispatcher confirms the visit, and the follow-up goes out on its own.

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