WhatsApp for restaurants
Take the order without the phone ringing.
Menu, bookings and regulars on one WhatsApp number. The AI answers from your menu, sends a payment link that pays you directly, and every order lands on the rail - no commission.
Tonight’s menu, on one WhatsApp number.
One day of service, on one number.
With AiOneChat, restaurants and food businesses can automate reservations, accept food orders, send promotions, engage customers instantly and increase repeat orders - through WhatsApp automation and AI-powered conversations. Here is what that looks like between opening and last orders.
Sell on your own number, keep your own customers.
Our cut of every orderNo commissionNo markup on Meta's rateYour own WhatsApp numberYou pay Meta’s per-message rate, at cost. That is the whole bill.Questions kitchens ask us
Payments, menus, aggregators, opt-in and whose number it is.
Customers message the restaurant's number, the AI answers from the menu and sends the menu PDF, a payment link collects the amount straight into the restaurant's own Razorpay account, and the team confirms orders and table bookings in the shared inbox.
Yes. Connect your own Razorpay account once and the AI can send a payment link in the chat - the money goes straight to your account, not through us.
Two ways, and you can use both. Upload the menu as a PDF and the AI sends it by name when someone asks, or connect your Meta Commerce catalog and send dishes into the chat as products.
That is your call - plenty of kitchens run both. What changes is that an order placed on your own number carries no commission on the sale, and the customer stays a contact you can message again.
It answers menu, allergen, timing and delivery questions from what you give it, and can send the payment link. Anything it is unsure about, or any word you mark as an escalation, goes to your team in the shared inbox.
Yes, to contacts who have opted in to marketing messages. Tag the segment, schedule the send, and you get live delivered, read and failed counts with the per-message cost. Marketing templates are charged at Meta's marketing rate.
Yes. Conversations arrive in one shared inbox over a live connection, and teammates are invited with a role and per-area permissions. Teammates are included with your plan.
You need a number that is not already active on the regular WhatsApp or WhatsApp Business app - or bring your existing WhatsApp Business app number across and keep using the app alongside.
Meta's rate, with no markup from us. Replies inside the customer's 24-hour service window are free, order and booking confirmations are utility templates, and offers are charged at the marketing rate.
How do restaurants take orders on WhatsApp?
Customers message the restaurant's number, the AI answers from the menu and sends the menu PDF, a payment link collects the amount straight into the restaurant's own Razorpay account, and the team confirms orders and table bookings in the shared inbox.
Tonight’s orders can come to your own number.
The next order, booking and payment link run on WhatsApp - without anyone picking up the phone, and without a commission on the bill.