WhatsApp for travel & hotels

Travellers plan at midnight. Be the one who replies.

AiOneChat answers package, room and visa questions from your own material, notes the dates for your reservations team, sends the itinerary as a PDF, and messages guests before check-in - from your own WhatsApp number.

Your numberMeta's rates24/7 replies
Is the Goa 4N/5D package open for 12–16 Dec, 2 adults?11:40 PM
Boarding passvia WhatsAppDirect
ENQEnquiry · 11:40 PMBKDBooked · confirmed
PassengerYour guestDates12–16 DecGateWhatsAppStatusANSWEREDNOTEDLINK SENTCONFIRMED
BoardingSeat24/7
AI assistantYes - from ₹24,999 per person with breakfast. I’ve noted 12–16 Dec; our team will confirm and send the itinerary.11:40 PM
Key features

Eight visas, one passport.

Visas · I14
No. 01AI travel assistantgrounded AI · languages
No. 02Instant enquiry responsewelcome rules · WordPress forms
No. 03Reservation automationlead capture · payment links
No. 04Itinerary & ticket sharingPDF library · shared inbox
Visas · II15
No. 05Check-in & check-out notesauto-send follow-ups
No. 06Guest support automationkeyword rules · handover
No. 07Shared team inboxshared inbox · roles
No. 08Analytics dashboardreporting
Use cases

Every guest message, on time.

With AiOneChat, travel and hospitality businesses can instantly engage travellers, automate bookings, share itineraries, provide 24/7 guest support, and increase reservations - through WhatsApp automation and AI-powered conversations.

DeparturesGuest messages · on time
23:40Hotel reservations“Deluxe room, 12–14 Dec, 2 adults: ₹6,500 a night with breakfast. I've noted it - the front desk will confirm.”NOTEDWAITING
01:15Tour package enquiries“Kerala 5N/6D starts at ₹32,000 per person. Here's the day-by-day itinerary as a PDF.”ANSWEREDWAITING
06:30Flight & ticket information“Your e-ticket for Delhi → Goa on 12 Dec is attached. Carry a photo ID to the airport.”PDF SENTWAITING
18:00Guest check-in assistance“See you tomorrow! Check-in is from 2 PM, and here are the directions from the airport.”SENTWAITING
09:00Travel itinerary sharing“Day 2: houseboat at 11 AM from Alleppey jetty. Your full itinerary is attached.”DELIVEREDWAITING
11:00Promotional campaigns“Monsoon offer for past guests: 20% off stays in July. Reply BOOK to hold your dates.”READWAITING
21:30Customer support“I'm passing this to our front desk right away - someone will call you in a few minutes.”HANDED OVERWAITING
10:30Feedback collection“Thanks for staying with us! Tap below to leave a quick review - it helps a lot.”REVIEW LINKWAITING
Why AiOneChat

Well travelled. Well trusted.

OfficialCloud APIMeta Tech Provider1Your ownnumber2On-topic AI3Audittrail4Opt-inonly5Nomarkup6
  1. 1Official WhatsApp Cloud APIthrough a Meta Tech Provider - no gateway in between.
  2. 2Your own numberEmbedded Signup puts the WABA and your templates on your account.
  3. 3AI that stays on topicset visa guarantees or refund promises as forbidden topics; your team takes over on your words.
  4. 4A record you keeproles, permissions and an audit trail of who did what.
  5. 5Campaigns held to opt-inoffers reach only guests who agreed to hear from you.
  6. 6Meta's rates, no markupand guests abroad are charged at their own country's Meta rate.
FAQ

Questions hotels and agencies ask us

Booking systems, advances, PDFs, pre-arrival messages, languages and cost.

To answer package, room and visa questions 24/7 from their own material, note travel dates for the reservations team, send itineraries as PDFs, take advances by payment link and message guests before check-in.

Yes. Connect the number already on your WhatsApp Business app by scanning a QR code, or a new number that isn't on WhatsApp yet - either way it is your own number, not ours.

Not directly - AiOneChat is not a booking engine or channel manager. The AI answers from the rates, rooms and packages you give it, saves the traveller's dates and guests on their contact, and your reservations team confirms. If your system can make an API call, it can send confirmation and pre-arrival templates itself with an API key.

Yes. Connect your own Razorpay account once and the AI can send a payment link for the amount agreed - the money goes straight to your account, not through us.

Yes. Upload itineraries, visa checklists and terms once and the AI sends the right one when a traveller asks; tickets and vouchers can be sent straight from the shared inbox.

Yes. Put a follow-up on the guest's contact with your template attached and a time, and it is sent automatically. For a group departure, tag the travellers and schedule a broadcast.

It detects the language of each message and replies in that same language and script, including Hinglish.

The AI understands photos, so it can read what was sent and respond about it - and hand over to a person when the request needs one.

Yes. Meta charges by the recipient's country and the rate varies a lot between markets, so check aionechat.com/pricing/rates before running an international campaign.

Meta's rate, with no markup from us. Replies inside the guest's 24-hour service window are free, booking confirmations and pre-arrival notes are utility templates, and offers are charged at the marketing rate.

Still have a question? Our team replies on WhatsApp within the hour.Talk to the team
Check-in open

Hand every guest a key to your front desk.

Connect your number, upload your packages and room rates, and get your booking templates approved - tonight’s enquiries and tomorrow’s check-ins run from there.