AiOneChat

WhatsApp for salons & spas

Fill every chair. Keep every regular.

The phone rings while you’re mid-service. AiOneChat answers services and prices from your own menu, notes the booking for your front desk, sends the reminder the day before, and nudges the regulars who haven’t been in - from your own WhatsApp number.

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Your numberMeta's rates24/7 replies
AI assistantLumière Salon & Spareplying 24/7
AI
Reads your own menu
Hair spa · ₹1,200Facial · ₹1,800Blow-dry · ₹600Manicure · ₹700Open 10 AM–9 PMBridal · on request
Hi! Can I get a hair spa and blow-dry this Saturday evening?8:12 PM
AI assistantHair spa is ₹1,200 and blow-dry ₹600 - about 90 minutes. I’ve noted Saturday evening; the front desk will confirm your time.8:12 PM
Noted: Sat eveningFront desk confirmsReminder · Fri 6 PM
Key features

Eight shades, one polished front desk.

01AI beauty assistantServices, prices and timings answered from your own menu, day or night.grounded AI · languages
02Service & pricing sharingYour service menu or price list, sent as a PDF when a client asks.documents the AI can send
03Appointment bookingThe AI notes the service and time; the front desk confirms the slot.lead capture · shared inbox
04Appointment remindersThe day-before reminder with Confirm and Reschedule buttons, sent on its own.auto-send follow-ups
05Shared team inboxFront desk, stylists and managers on one number, with an audit trail.shared inbox · roles
06Promotional campaignsFestive offers and memberships to opted-in clients, by tag.segmented broadcasts
07Feedback collectionA thank-you after the visit, with a link to your review page.follow-ups · link button
08Analytics dashboardDelivered, read and failed for every message - and what the AI handled.reporting
Use cases

Every client card, now a conversation.

With AiOneChat, salons and spa businesses can automate appointments, send reminders, engage customers instantly, promote services, and increase repeat bookings - through WhatsApp automation and AI-powered conversations.

Appointment bookingAI've noted a haircut and beard trim for Sunday morning - the front desk will confirm your time shortly.lead capture · shared inbox
Beauty consultation enquiriesBThanks for the photo! That's our balayage - ₹4,500 onwards. A stylist will check your hair length and confirm.photo understanding · handover
Spa reservation managementCCouple's massage, 90 minutes, Saturday 4 PM - noted. Here's the link for the ₹1,000 advance.lead capture · payment link
Service remindersDIt's been six weeks since your root touch-up. Reply BOOK and we'll find you a slot.auto-send follow-ups
Membership promotionsEOur Glow membership is back: 4 facials for ₹5,999. Reply JOIN and we'll send the payment link.broadcast · payment link
Festival & seasonal offersFDiwali glow-up week: 20% off facials and nail art, 1–7 Nov. Reply BOOK to hold a slot.scheduled broadcast
Customer supportGWe're open 10 AM–9 PM, every day. Parking is in the basement - see you soon!grounded AI · handover
Feedback & reviewsHThank you for visiting today, Neha! Tap below to leave a quick review - it means a lot to us.follow-up · link button
  1. AAppointment bookingService and time noted by the AI; the slot confirmed by your team.
  2. BBeauty consultation enquiriesA reference photo understood; the matching service and price from your menu.
  3. CSpa reservation managementThe session noted, and the advance paid through your own Razorpay link.
  4. DService remindersA re-visit nudge on the right date for each client.
  5. EMembership promotionsOffers to members and regulars who opted in, by tag.
  6. FFestival & seasonal offersFestive campaigns scheduled ahead, with delivered and read counts.
  7. GCustomer supportTimings, parking and policies answered at any hour; the rest to your team.
  8. HFeedback & reviewsA thank-you after the visit, with a link to your review page.
Why AiOneChat

Balanced on what holds.

No markupMeta's rates, no markupand replies inside the 24-hour window cost nothing.
Opt-in & STOPOpt-in, and STOP honouredoffers reach only clients who agreed, and a STOP reply opts them out on its own.
Audit trailA record the salon keepsroles, permissions and an audit trail of who did what.
On-topic AIThe AI stays in its laneset skin or medical advice as a forbidden topic; a stylist takes over on your words.
Your numberYour salon's own numberEmbedded Signup puts the WABA and your templates on your account.
Official APIOfficial WhatsApp Cloud APIthrough a Meta Tech Provider - no gateway in between.
FAQ

Questions salons ask us

Bookings, reminders, payments, photos, advice, opt-outs, the team and cost.

To answer service and price questions from their own menu, note booking requests for the front desk, send appointment reminders on their own, and win regulars back with offers to customers who opted in.

Yes. Connect the number already on your WhatsApp Business app by scanning a QR code, or a new number that isn't on WhatsApp yet - either way it is your own number, not ours.

It can collect what the client wants and when, and log it for your team. Confirming the exact slot stays with a person, because only your team knows who is free that hour.

Yes. Put a follow-up on the client's contact with your reminder template - Confirm and Reschedule buttons included - and a time, and it is sent automatically. For a whole day's list, tag those clients and schedule a broadcast.

Yes. Connect your own Razorpay account once and the AI can send a payment link for the amount agreed - the money goes straight to your account, not through us.

Yes, images can be sent in the conversation. The AI can also understand a photo a client sends - for example a hairstyle reference - and reply about it.

It answers from your own menu and material. Set skin, allergy and medical advice as forbidden topics and add escalation words, so those questions go straight to a stylist or therapist.

Opt-outs are handled automatically. When a client replies with a stop keyword they are marked opted out and excluded from future campaigns.

Yes. Every conversation lands in one shared inbox over a live connection. Teammates are invited with a role and per-area permissions, and the team page keeps an audit trail of who did what.

Meta's rate, with no markup from us. Replies inside the client's 24-hour service window are free, appointment reminders are utility templates, and offers are charged at the marketing rate.

Still have a question? Our team replies on WhatsApp within the hour.Talk to the team
Loyalty, on WhatsApp

Turn first visits into regulars.

Connect your salon’s number, upload your service menu and get a reminder template approved - the next booking request, reminder and “we miss you” message run from there.

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